While Lyte was redefining the ticketing sector, it experienced no definite CRM system. Lyte used 12–15 diverse SaaS solutions throughout different departments, which brought about an absence of alignment concerning groups, duplication of work and overlapping jobs. Meliá Resorts desired help running their developing social media customer support wants. https://casestudyanswers48395.gynoblog.com/33187643/getting-my-case-study-assignment-help-to-work